Terms and Conditions

The period of this therapy will be determined by the client. The client can end the therapy at any time. If the ending has not been pre-planned, however, the client recognises the therapist’s right to suggest a concluding meeting, although the client is not, of course, under any obligation to agree.

  1. The normal session length will be fifty minutes, after which there may be a brief period for arrangements.
  2. The therapist may make brief notes on the sessions. These will be confined to matters of fact stated by the client. When these notes are in the therapist’s home, they will be kept in a locked box. The therapist will observe the client’s rights to access enshrined in law.
  3. COMPLAINTS. If the client is unhappy with the therapist’s work, the client will normally attempt to resolve the issue with the therapist in the first instance. Beyond that, there are established procedures in the professional organisations to which the therapist belongs. These are: the British Association for Counselling and Psychotherapy (Accredited Member); the British Association of Sexual and Relationship Therapists; and the Association of Humanistic Psychology Practitioneers.
  4. The therapist will adhere to the codes of ethics and procedures of the organisations above.
  5. Confidentiality. The maintenance of the client’s confidentiality will be paramount, although this may be over-ridden by public interest considerations in rare cases and also by the client’s best interests in rare cases. These will usually centre on a settled intention to do harm to self or others out of which the client cannot be persuaded. However, this should not be taken as the therapist taking responsibility for the client’s life. The therapist believes that the client has the right to take his or her own life but would prefer the client to give therapy au fair chance. Additionally, the therapist would report acts of terrorism to the authorities. There are circumstances where, although, as a person in private practice, the therapist is not bound by the Children Acts, the therapist might think it desirable to act in the spirit of them. The therapist will normally consult with the client about any circumstances in which confidentiality might be over-ridden but does not absolutely guarantee to do so. If client notes etc are required by a court, the therapist will normally resist the request; again, there may be exceptional cases (e.g. rape) where this may not apply. The therapist will not normally make notes available to a court at the client’s request nor write a court report to help a client unless requests to this effect are made at the outset of therapy, although exceptional cases (e.g. rape) may apply.
  6. Cancellation. Both the therapist and the client will normally endeavour to give at least 7 days notice of cancellation. If the therapist or the client is unable to do so, the cost of the session will be owed, except in cases of genuine emergency. It may be possible to rearrange the session within the same week in which case only one fee will apply. (The following session will be free to the client if the therapist has been unable to give notice.) The therapist retains the right to vary the cancellation procedures if there are more than occasional cancellations. Notice will be given in such cases.

If counselling, psychotherapy or psychosexual and relationship therapy is for you, do not hesitate to visit the contact us page or call us on 07733 233 992.

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